Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rene MEDINA

rene MEDINA

August 12, 2024

5  out of  5
rating by rene MEDINA
"I’ve been with a different insurance company for many years so it was going to take an excellent company to switch over. Need I say more? Great communication, best rates in town, and Edison and his team are wonderful people at State Farm🙏🏼"
We responded:
"Hi Rene, we're so grateful that you took the time to share your positive feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Regards, Edison. "
Profile photo of Olga Lopez

Olga Lopez

August 10, 2024

5  out of  5
rating by Olga Lopez
"After trying to deal with progressive (and their high prices and long wait to be insured) Edison was a life saver! insured me the same day and gave me a great quote! Not to mention his customer service skills were great, genuinely a great person! Thanks again for your help!"
We responded:
"Thank you so much for your positive feedback! We're always happy to help our customer save money and provide outstanding service. Regards, Edison. "
Profile photo of Mohammad Alkhatib

Mohammad Alkhatib

June 4, 2024

5  out of  5
rating by Mohammad Alkhatib
"Thank you jannely, best person to go to if yiu want to save money! So friendly and professional."
We responded:
"Hello Mohammad, we really appreciate you taking the time to leave us a 5-star review. It means a lot to us; we look forward to your next visit. Thanks, Edison. "
Profile photo of INES CAPETILLO

INES CAPETILLO

April 27, 2024

5  out of  5
rating by INES CAPETILLO
"Jannely Ramirez was very helpful and explained the policy well. Glad I was able to work with her."
We responded:
"Hello Ines, we always enjoy hearing what our customers have to say. We're glad we could be of service and our team members truly appreciate the kind words. Regards, Edison. "
Profile photo of Edward Nunez

Edward Nunez

April 18, 2024

5  out of  5
rating by Edward Nunez
"The best policy and tri cities"
We responded:
"Thank you Edward for the 5-star review. We're here to serve you anytime and value your feedback. Regards, Edison. "
Profile photo of Vero Ulloa

Vero Ulloa

March 27, 2024

5  out of  5
rating by Vero Ulloa
"Jannely Ramirez, es una persona , es muy amable, siempre nos ayuda en todo lo que necesitamos, siempre trai una sonrisa hermosa muy amable."
We responded:
"Hello Vero, thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. Thank you, Edison. "
Profile photo of Estefany Alvarez

Estefany Alvarez

March 14, 2024

5  out of  5
rating by Estefany Alvarez
"Verónica García helped me with my life insurance and everything was easy and affordable for great coverage super nice & kind :)"
We responded:
"Thank you for taking the time to leave us this review, your feedback means a lot to our team. Thanks, Edison. "
Profile photo of Patricia Gómez

Patricia Gómez

March 8, 2024

5  out of  5
rating by Patricia Gómez
"Recomiendo a Verónica Garcia por ser una persona que ayuda a los clientes de State Farm.."
We responded:
"Thank you for the 5-star review! We sincerely appreciate your feedback. "
Profile photo of Manuel Bustos

Manuel Bustos

January 22, 2024

5  out of  5
rating by Manuel Bustos
"Great Service, recommend consulting with Jannely"
We responded:
"Hello Manuel, thank you so much for giving us 5-star review. We can't wait to share this review with our team, she will be thrilled. Thanks, Edison."
Profile photo of Feliciano Contreras

Feliciano Contreras

January 22, 2024

5  out of  5
rating by Feliciano Contreras
"Jannely un buen servios grasia jannely"
We responded:
"Hello Feliciano, we really appreciate you taking the time to leave us a review. Your feedback is much appreciated and helps our team, Jannely will be very happy. Gracias, Edison. "
Profile photo of Ivan Contras

Ivan Contras

January 16, 2024

5  out of  5
rating by Ivan Contras
"JANNELY ME AYUDO A BAJAR MI MESUALIDAD, ME AYUDO A OPTENER DESCUENTOS, LES RECOMIENDO"
We responded:
"Hello Ivan, thank you for the 5-star review! We're here to serve you anytime. Muchas gracias Ivan por dejarnos este review. Aqui estamos para ayudarle. Gracias, Edison. "
Profile photo of Gervis Anglo

Gervis Anglo

September 26, 2023

5  out of  5
rating by Gervis Anglo
"Ten stars if I could, Jannely helped me file my claim. Office provides excellent service always"
We responded:
"Hello Gervis, thank you for sharing your 5-stars review with us. Our team works hard to ensure every customer has a memorable experience. Looking forward to seeing you again soon, Edison. "
Profile photo of Yanith Velazquez

Yanith Velazquez

August 25, 2023

5  out of  5
rating by Yanith Velazquez
"Excelente , mui amables y nos ayudo en todo lo que ocupamos"
We responded:
"Thank you Yanith for sharing your experience with us! We appreciate your feedback and are delighted to know you enjoyed our service. Regards, Edison. "
Profile photo of Terrie Hamilton

Terrie Hamilton

June 24, 2023

2  out of  5
rating by Terrie Hamilton
"Never got a call back"
We responded:
"Terrie, thank you for bringing this to my attention. I looked into it and you are completely right. When we called you back it was longer than 24-hour turnaround, which is longer than our commitment. Any additional details about your experience with us, please give me a call directly 509-492-4446. Thank you, Edison. "
Profile photo of Heriberto Mendoza

Heriberto Mendoza

June 13, 2023

5  out of  5
rating by Heriberto Mendoza
"Janney helped me sign up my renters policy it was easy and she provided me with great service"
We responded:
"Hello Heriberto, I'm happy to hear that our team provided you with excellent service. I'll make sure that she receives your feedback, it will make her day. Thank you, Edison. "
Profile photo of Abigail Arriaga

Abigail Arriaga

May 10, 2023

5  out of  5
rating by Abigail Arriaga
"Very good service! Jannely assisted me with a quote. She was very professional and made sure she could get me the best deal possible. Definitely recommend!"
We responded:
"Hello Abigail, thank you for taking the time to leave us a review. We're so glad to hear you enjoyed you experience with us and look forward to seeing you again soon. Regards, Edison. "
Profile photo of Soledad Arceo

Soledad Arceo

May 4, 2023

5  out of  5
rating by Soledad Arceo
"My experience at State Farm on court in pasco was absolutely great! Jannely gladly helped me open a policy and helped me start saving hundreds on car insurance not only for me but for my friend! 100% will recommend to others."
We responded:
"Thank you, Willy & Soledad, for your positive feedback. Our team is thrilled to hear you enjoyed your experience. It's our pleasure to serve customers like you. Have a wonderful day! Regards, Edison "
Profile photo of Mr_Kraft

Mr_Kraft

April 19, 2023

5  out of  5
rating by Mr_Kraft
"Jannely was so helpful with our auto business insurance, great experience would definitely recommend"
We responded:
"Mr. Kraft, thank you much for the kind words. We're happy to hear you had a great experience with us. Our staff will be especially happy to read this review. See you soon! sincerely, Edison. "
Profile photo of Navor Valenzuela

Navor Valenzuela

April 7, 2023

5  out of  5
rating by Navor Valenzuela
"Jannely me ayudo con mis carros, me gusto el personal, muy amables y me dieron buenas referencias. Era clara con los precios y coberturas."
We responded:
"Hello Navor, muchas gracias por tomar tiempo y dejarnos esta revisa. Nuestro equipo siempre esta listo para offrecer los mejores servicios y coberturas. Lo esperamos de ver pronto, Gracias. Su agente Edison. "
Profile photo of Efraín Medina

Efraín Medina

March 7, 2023

5  out of  5
rating by Efraín Medina
"Jannely me ayudó con el seguro de mis carros, fue muy amable y super special les recomiendo venir a esta oficina"
We responded:
"Hello Efrain, we're so happy to hear you had a great experience. Our team member works very hard to keep our customers happy. We hope to see you again soon. Regards, Edison. "
Profile photo of Roba OG

Roba OG

March 7, 2023

5  out of  5
rating by Roba OG
"I was pleasantly surprised by the friendliness, and quick help, that I received from Brenda Valle, the State Farm Insurance representative, and really impressed, with her service, and professionalism. I give her 5 star rating. To anyone searching for insurance. Give her a call…. Thanks Brenda."
We responded:
"Hello Roba, thank you so much for your positive feedback. Our team member is thrilled to hear you enjoyed our service. Due to amazing customer like you, it helps us to keep working hard and caring for our customers. Regards, Edison. "
Profile photo of Margarita Valle

Margarita Valle

March 7, 2023

5  out of  5
rating by Margarita Valle
"Tuve el gusto de que me haiga atendido Brenda y el servicio haiga sido excelente. En verdad me ayudo a entender las diferentes opciones que tenia de seguro y me guío a hacer la mejor elección."
We responded:
"Hello Margarita, we're so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you, and to make sure we take the time to explain the complex word of insurance to be simple to understand. Thank you, Edison. "
Profile photo of Anthony Martinez

Anthony Martinez

March 7, 2023

5  out of  5
rating by Anthony Martinez
"I spoke with Brenda and she helped me out with a quote and i'm very satisfied with my service."
We responded:
"Hi Anthony, we're very happy to hear that our team provided you with excellent service. Our principle is to go above & beyond to make sure our customer understands what they're signing up for. Thank you, Edison. "
Profile photo of Francisco Ramirez

Francisco Ramirez

March 4, 2023

5  out of  5
rating by Francisco Ramirez
"Jannely has been great helping us with the process of our claim even though claims are handled through a different department, I just signed my wife and me up for Life insurance and we could not be happier with our decision. I'm very satisfied with my service"
We responded:
"Hi Francisco, thank you for taking the time to leave us a review. We continuously work hard to create good customer experiences, and our team will be delighted to hear your feedback. Regards, Edison. "
Profile photo of rafael Espinoza

rafael Espinoza

February 22, 2023

5  out of  5
rating by rafael Espinoza
"Brenda and Jannely are Super kind and Amazing people they are super respectful and helpful. highly recommend!"
We responded:
"Rafael, thank you for taking the time to leave us a review. Our team continuously work hard to create an outstanding customer experience. Regards, Edison. "